Bracey Business Training - 01384 878810 | Equal Opportunities Policy | Wednesday 16 January, 2019
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Management Courses
The term management can mean different things to different people. Whether an Individual is called a supervisor, team leader or manager; they all have the difficult task of managing people while, at the same time, having to fulfill their own tasks and duties.
This series of courses reflects the different levels of management and the various responsibilities involved. Allof the events are practical, interactive and conscious of 'real world' factors.
More on Management Courses...Selling Skills
These sales based courses are designed to address all the various sales approaches and remain focused on the issues of today. Collectively they are not for the 'hard-sell gift of the gab merchant' but for modern sales people with understanding of customer needs and attitudes.
Whether the selling is on the telephone, face-to-face or at an exhibition, these courses are aimed at those who want repeat business. The core skill of all the events is the ability to communicate.
More on Selling Skills...General Business Skills
Without doubt, customers are far more conscious of how they are treated than ever before. lndeed, it is probably true that many customers judge suppliers as much by how they are treated as by the quality of the product or service. This series of courses addresses the need to communicate well with customers and colleagues and the importance of perception.
From how the receptionist greets to how others contact customers or colleagues.
More on General Business Skills...Social & Safeguarding Skills
How we treat others and how we are expected to Safeguard the more vulnerable in our society has become the focus of many changes in socially based legislation. And the ability to keep ourselves safe when at work. Like all change, it is often met with resistance.
No one is suggesting that change is always easy but, if embraced, will almost certainly mean a more harmonious working environment and people are kept safe. This series of courses are designed to address these various issues.
More on Social & Safeguarding Skills...Bespoke Courses
Bracey Business Training prides itself on the ability to create specific courses for individual customers. To this end, we have ensured that we have a number of first-class Associate Trainers who can be called upon for specialist subjects. ln principle, we started the business with the edict of the dnswers'yes', now what's the question?' and, frankly, we have stuck to it ever since.
Our portfolio is based on communication as the core skill but we are more than happy to talk to clients about their training needs.
More on Bespoke Training Courses...Business Training Blog
Traditionally, July is not a great month for training. This being the case, we use any spare time to generate new ideas and training opportunities. Part of the process has been our new website. Added to this, we will not only be blogging but, in the near future, we shall be on Linkedln.
Our wish is to make both information and ease of contact as trouble free for clients as possible. You probably know that we pride ourselves not only on the wide range of courses we present from our comprehensive list but also for our bespoke...
Read our Business Training Blog...
Steve Bracey
Please Call: 07860 841347
Steve Bracey has been training for over 30 years and held senior management positions in well-known organisations.
A Fellow of the Institute of Sales and Marketing Management, he started the company in 1990 and has rapidly built up a reputation not only as a presenter but for constructing and developing training programmes throughout the UK.
Steve Humpherson
Please Call: 07946 308594
Steve Humpherson joined Bracey Business Training in August 2005 and brings with him a wealth of experience having worked in various industries and businesses.
The following 13 years has seen him working in various posts for local and national government in the world of training. In 2005 he achieved the ‘Advanced Certificate in Education’ qualification.
About Bracey Business Training
Since the beginning Bracey Business Training has continued to work to the same principles: Value for Money, Customer Satisfaction, Highly Participative Courses, Delegate Enjoyment and Retention, Quality Training, Content Flexibility
These standards have been instrumental in both retaining customers and developing new ones. The client list now includes small businesses, multi-nationals, local goverment and housing associations. Bracey Business Training offers a complete range of people skills training and we pride ourselves on tailoring content to ensure that our customer needs are met.
The development of courses and clients has resulted in Bracey Business Training becoming a partnership with Steve Bracey and Steve Humpherson. The company can also offer a number of experienced Associate Trainers with various subject expertise. All this ensures that Bracey Business Training can still provide our customers with the promise made at the start of business in 1990; Quality and Personal Service Ensures Customer Satisfaction.